Amalfi Coast Rental - Houses and apartments in Amalfi Coast
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FAQ (Frequently Asked Questions)

  1. What kitchen equipment should I expect to find in the villa/apartment?
  2. Will there be a television and is air-conditioning available?
  3. Is linen provided?
  4. Does the person responsible speak English?
  5. Should we expect additional charges upon our arrival?
  6. How is the damage deposit paid?
  7. When will the damage deposit be refunded?
  8. Can we arrive outside the stated times?
  9. At what time must we leave the property?
  10. What services are available?
  11. What if something breaks or needs repairing during our stay?
  12. Is it possible to extend our stay?
  13. Is there a telephone and Internet ADSL in all properties?
  14. What should we do if we have a complaint?
  15. Is renting a car a necessity?
  16. Is there available parking at the Villa/apartment?

1. What kitchen equipment should I expect to find in the villa/apartment?

All necessary kitchen utensils are standard equipment. Naturally this standard is based on Italian culinary traditions, therefore typical American appliances such as toasters, microwave ovens, clothe washers and dryers, and dishwashers are usually not present. If they are provided, it will be indicated in the property description.

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2. Will there be a television and is air-conditioning available?

Accessories such as TV, clothes washer, dishwasher, VCR, CD player, telephone, air conditioning and central heating are stated in the property description.

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3. Is linen provided?

All properties are equipped with both bed and bath linen (with weekly change). This cost is usually included in the rental price. Towels for swimming are not provided.

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4. Does the person responsible speak English?

Most of our staff are fluent in English and have basic knowledge of French and German. We will assist you during check in and check out and we will offer assistance for any necessity or emergency throughout your stay.

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5. Should we expect additional charges upon our arrival?

Refundable damage deposit is required upon arrival as stated in the individual description of the property. Most of our rates do not include final cleaning and linen, late or bank holiday arrival fees.

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6. How is the damage deposit paid?

In Euros, that are easily available at the Bankomat ATM machine which are conveniently located throughout the area. Access to the property will be denied if the damage deposit is not paid.

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7. When will the damage deposit be refunded?

It will be refunded upon your departure minus any costs incurred for damages by your party and minus costs to be paid on location (if any) as stated in the property description.

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8. Can we arrive outside the stated times?

Access to the property can only be granted at the stated times. If you are not able to arrive within the times stated we must be notified before confirming the booking; where possible we will make the necessary arrangements at extra cost. If you experience any delay at all please phone the person responsible (you will receive the mobile phone) or our office telephone (+39 089 873 344) immediately upon your arrival in Italy.

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9. At what time must we leave the property?

By 9.30 on the day of departure. If you intend to vacate the property very early it is important that you notify the person responsible upon your arrival.

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10. What services are available?

In all properties a standard final cleaning service is generally included in the rental rates. Additional services are available on request in most locations at extra cost.

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11. What if something breaks or needs repairing during our stay?

Contact the person responsible for the property as indicated on your reservation. You will always have a contact number for an English speaking person who can help you.

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12. Is it possible to extend our stay?

Sometimes it is possible. Please contact our office or your representative.

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13. Is there a telephone and Internet ADSL in all properties?

No. If there is a telephone or ADSL (that can be arranged for most of the properties) it will be indicated in the property description.

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14. What should we do if we have a complaint?

If you feel that the property you rented is not prepared to your satisfaction; (for example if it is not cleaned properly of if you find an appliance not in working order), contact your agency immediately so that the problem can be rectified. It will be too late if you fail to make us aware until you return home. If you experience communication problems with the person responsible, please feel free to contact us and we will mediate on your behalf in an effort to resolve the problem.

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15. Is renting a car a necessity?

Car rental on the Amalfi Coast is not necessary because there is good public transportation (bus, hydrofoil and boats). If your location is in or near a town centre it is less likely that you will need a car.

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16. Is there available parking at the Villa/apartment?

If parking is available it will be indicated on the individual property description.

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Contact Amalfi Coast Rental
4, via Supportico Rua - 84011 - Amalfi (Sa) Italy

Skype MeT!
by email :
info@amalficoastrental.com
saha2@tecnocasa.it
For info, fill the form online.
by phone:
+39 089 873344
by fax:
+39 089 873369
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